IT Area Lead

We are seeking a dynamic IT Area Lead who will be responsible for the IT Delivery & Support of IT Solutions across multiple countries, with a specific focus on the Contract Management Process with an Oracle backend. This hands-on role will require you to lead a team of IT professionals while actively contributing to the development, support, and optimization of our IT infrastructure. You will work within an Agile Operating Model, ensuring that business and IT collaborate effectively to deliver high-quality solutions that meet customer needs.

This is a hands on role of a team utilizing the following technologies

• Oracle DB
• Azure Cloud Services
• powerBI
• Pega

 

While supporting phase out of legacy technologies

• Oracle Forms
• Java
• Asp.net
• Crystal Reports

Find out more here about how you can unleash your full potential at DLL!

Day to Day

• IT Service Delivery & Support:
  • Oversee and ensure optimal and timely delivery of application maintenance and development services, focusing on Oracle Database and PL/SQL solutions.
  • Provide data extracts to hundreds of systems using multiple formats (file transfers or APIs), and manage the lifecycle of IT solutions in scope.
  • Develop transactional documents and period-end statements, with the potential to integrate SmartComm for enhanced document management.
• Hands-On Development and Leadership:
  • Actively participate in the development and testing of IT solutions, particularly in Oracle DB and PowerBI.
  • Conduct regular hands-on training sessions and mentor team members to ensure the team remains skilled and future-ready.
  • Lead the setup and migration of data to cloud environments, and oversee the development of PowerBI reports.
• Workforce Planning & Team Capability Development:
  • Maintain an overview of the team’s workload and create Workforce Planning for effective resource management.
  • Coach and mentor team members, ensuring they have the necessary capabilities to meet the demands of the project and maintain compliance with IT policies.
• Process Compliance, Audit, and IT Strategy:
  • Ensure all IT Services are delivered within compliance frameworks, including Information Security, Enterprise Architecture, and corporate IT policies.
  • Define and implement the IT Vision and Strategy for services related to the Contract Management Process, and contribute to the broader IT Strategy and Application Roadmap.
  • Support the phase-out of legacy technologies such as Oracle Forms, ASP.NET, and Crystal Reports, while ensuring smooth transitions to modern technologies.
• Collaboration and Stakeholder Management:
  • Work closely with the Area Lead on the business side and the IT Architect to ensure optimal IT Delivery & Support, Process Standardization, and Application Rationalization.
  • Manage relationships with IT Suppliers and ensure delivery within assigned budgets and agreed XLA's/SLA's.

Measures:

• Customer Satisfaction and Member Engagement.
• SLA compliance and IT Process Maturity.
• Cyber Security Maturity and Compliance.
• Successful Delivery of Strategic Portfolio.
• Value realization and Total Cost of Ownership (TCO).
• Timely resolution of Audit items and minimization of incidents.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Click this link for an overview of all the benefits in your region.

 

Essentials

• University degree in Computer Science, Information Technology, Business Administration, or related fields.
• Proven experience as a IT Delivery Manager or a similar role, within an international environment
• Proven Experience with different software development methodologies (Agile, Scrum, etc.).
• Proven Experience in IT Supplier Management
• Proven experience in different sourcing models (time hire, output / outcome based / off-shoring and nearshoring.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work in a collaborative team environment and manage multiple priorities.
• Working in a financial industry domain is a plus

Choose Wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

 

Good to Know

 

• Deadline for application: September 23, 2024 (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website: workingatdllgroup.com
• DLL’s referral program applies
• #LI-PUNEET
• For more information, please contact our Talent acquisition partner Puneet Nagi via puneet.nagi@dllgroup.com